Bassel Mshwah
Senior Team Manager Emea @Foundever
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WORK HISTORY
Senior Team Manager Emea @Foundever
Berlin, DE
Manage, coach and appraise the performance of all team members- Ensure an effective working environment- Plan and Organize individual- Deliver client satisfaction on quality and service level- Address, resolve and escalate problems as appropriate- Measure and Track performance- Provide Reports to Program manager and Operation Manager- Identify and offer solutions for operational and service problems.
EDUCATION
PMI
Associate's degree, Project Management, CAPM
University of Aleppo
Bachelor's degree, Business Administration and Management, General
Arab Open University
Bachelor's degree, Business Administration and Management, General
ABOUT BASSEL MSHWAH
Self-starter, capable of delivering on goals with minimal supervision. I constantly working to the best of my ability delivering results and naturally competitive. Overall, I have a proven background of sales and customer service which has been delivered with a positive, enthusiastic and motivated approach whilst bringing affable qualities and a strong sense of teamwork. Highly analytical, with great logic and data sensitivity. Key Competencies: Strong ability to listen Excellent communication skills Quick-learner Trouble shooter Enthusiastic and motivated for success Strong sales and marketing skills Strong research skills Excellent negotiator Team motivator Time-based management
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