Bassem Safa
Senior Process & Product Manager @SSENSE
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WORK HISTORY
Senior Process & Product Manager @SSENSE
Montreal, QC, CA
Own strategy and execution for global outbound transportation across NA, EU, and APAC- Lead process and product innovation at the intersection of operations and technology- Partner with engineering, product, and operations teams to deliver scalable delivery solutions- Drive improvements in customer experience, speed, and operational efficiency through tech-enabled strategies.
EDUCATION
Concordia University
Bachelor of Commerce (B.Com.), Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT BASSEM SAFA
Senior Operations & Technology Leader with 10+ years of experience driving global transformation across e-commerce logistics, process innovation, and tech-enabled delivery solutions.I began my career leading operations, procurement, and logistics strategy, scaling multi-carrier outbound networks and driving cost optimization across North America, Europe, and APAC.Today, I sit at the intersection of operations, product, and technology as a Senior Process & Product Manager at SSENSE. I own strategy and execution for global outbound transportation, partnering with product, engineering, and operations leaders to deliver scalable solutions that enhance customer experience, accelerate delivery speeds, and generate multi-million-dollar cost savings.I thrive on bridging business and engineering, leading cross-functional teams, and transforming complex processes into data-driven, automated, and customer-first solutions that enable growth at scale.
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