Basil Lombard
Head Waiter @Thedra
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WORK HISTORY
Head Waiter @Thedra
Nantes, FR
Head waiter on temporary assignment during peak periods (restaurants, catering, events).• Welcoming and seating customers, taking orders, coordinating kitchen orders, handling payments (POS).• Supervising/briefing the front-of-house team, integrating and training new staff.• Set-up and closing: inventory, cleanliness, HACCP compliance.• Managing priorities in the dining room, resolving unexpected issues, VIP customer relations.• Optimizing average ticket size through suggestions (drinks/desserts).Clients & contexts:• La Boucherie — high-volume service, rapid turnover.• Carré des Délices (catering) — buffets, cocktail parties, banquets, and on-site logistics.• Stade de la Beaujoire — VIP boxes/lounges and points of sale on match days.
EDUCATION
Luxury Hotelschool Paris
Bachelor's degree, Management en Hôtellerie de Luxe
TBS Education
Master of Science - MS, International Tourism, Hospitality & Travel, Marketing & Management
Luxury Hotelschool Paris
Brevet de Technicien Supérieur (BTS), Management de l'hôtellerie et restauration
HETIC
Bachelor's degree, Designer and developer of digital solutions
Lycee International de St. Germain-en-Laye
Baccalauréat, Économie
ABOUT BASIL LOMBARD
At Youdemus, my primary mission was to blend marketing insights with technical prowess, a challenge I embraced wholeheartedly. My tenure as a Web Developer saw me leveraging PHP and JavaScript to maintain and innovate web solutions, with a focus on WordPress architecture. The development of a custom tax simulator for Sarf.fr stands as a testament to my dedication and skill.The hospitality industry\'s digitalization sparked my interest in tech, leading me to transition into web development. My competencies include not just coding, but also ensuring optimal website performance and user experience.
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