Basia Dodds
Senior Manager, Member Experience @Las Vegas Aces
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WORK HISTORY
Senior Manager, Member Experience @Las Vegas Aces
Las Vegas, NV, US
Manage over 600 member accounts, including premium accounts, ensuring exceptional service and satisfaction- Exceeded all performance goals, achieving $600K+ in revenue and selling 499 season tickets in 2024- Develop and execute tailored group outings, collaborating with local companies to enhance engagement and drive attendance- Partner with internal departments to create and execute memorable events that enhance member experience and foster community connections- Build and maintain strong relationships with premium members, offering personalized solutions to meet their unique needs- Facilitate cross-departmental collaboration to ensure seamless event execution and consistent member satisfaction.
EDUCATION
Utah Valley University
Bachelor of Applied Science - BASc, Business Management and Marketing
Utah Valley University
Master of Business Administration - MBA, Marketing
ABOUT BASIA DODDS
Senior Manager, Member Experience
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