Basant Kumar Tahiliani

About Basant Kumar Tahiliani

Seasoned Digital & Business Leader | TravelTech | Airline | eCommerce | Partnerships | P&L OwnershipI bring over 18 years of diverse experience across TravelTech, OTAs, Airlines, and eCommerce — driving digital transformation, scaling 0-to-1 product journeys, leading P&L operations, and forging high-impact strategic partnerships.I’ve led digital platforms and GTM strategies at marquee brands like IndiGo, Intermiles, MakeMyTrip, and Yatra — delivering revenue growth, user acquisition, and retention at scale. Whether it’s launching new marketplace verticals, optimizing conversion funnels, or building loyalty ecosystems, I thrive at the intersection of product, commercial, and customer experience. Highlights:Currently Leading launch of new business lines & Partner ecosystem at IndiGo, leading to higher revenue & direct channel shareScaled ₹150MN+/month travel platform at Intermiles, 3X growth in eCommerce storeCore contributor to MyBiz at MMT – reaching 300K+ SMEs in Year 1Deep expertise in OTA growth, platform monetization, loyalty programs, and API integrationsI’m passionate about building scalable digital ecosystems, driving business growth through technology, and contributing to transformative initiatives in the TravelTech and eCommerce space.

Experience

1. Head - Digital Marketplaces

   IndiGo (InterGlobe Aviation Ltd)

   Apr 2022 — Present · IN

   Spearheading the launch & growth of digital P&L by launching innovative retail marketplaces, driving incremental revenues. • Leading the eCommerce conversions optimization strategy to drive higher direct channel share. • Modernized the payments infrastructure, resulting in a continuous improvement in transaction success rates. • Designed and implemented a hotel booking API platform, unlocking new revenue streams for the business.

Education

• Met Institute of Management

  MBA, Marketing

  2004 — 2006

• Emeritus

  Postgraduate Degree, Diploma in Digital Business management

Skills

• Product Development
• Analysis
• Market Research
• Brand Management
• Hotels
• Marketing Strategy
• Forecasting
• Revenue Analysis
• Tourism
• Inventory Management
• Hospitality
• Marketing
• Online Travel
• Business Planning
• Negotiation
• Marketing Management
• Market Analysis
• Management
• Customer Satisfaction
• Budgets
• Crm
• E-Commerce
• Business Development
• Sales Operations
• Pricing Strategy
• Property Management Systems
• Hotel Booking
• Yield Management
• Key Account Management
• Hotel Management
• Pricing
• Project Planning
• Team Management
• Travel Management
• Competitive Analysis
• Analytics
• Business Strategy