Jeffrey L Barton

About Jeffrey L Barton

My journey in IT evolved from a System Administrator, honing web and server management skills, to my current role as a ServiceNow Administrator. Each phase deepened my expertise and impact across IT.Starting with server management and web development, I gained a solid understanding of IT infrastructure. My early career involved working closely with small businesses, providing web services and PC support, which broadened my technical skills and honed my problem-solving abilities.A pivotal chapter was my 15 years at JPMorgan Chase as a field technician. Here, I touched every aspect of the company\'s IT infrastructure, contributing to the firm’s operational excellence. This experience was invaluable in mastering the technological intricacies of a global financial institution and sharpening my technical acumen.Transitioning to specialized roles, I became a Business Analyst at the LDS Church and a CMDB Analyst at BYU, enhancing my skills in IT asset management and CMDB analysis. These roles deepened my understanding of enterprise IT environments. As an ITAM Consultant, I applied this expertise across industries, focusing on enterprise ITAM deployments and integration of best practices, significantly enhancing organizational performance.As a ServiceNow Administrator certified in the Vancouver release, I apply my experience to innovate on the platform, streamlining processes and enhancing operational efficiencies. My role goes beyond technical service management, incorporating strategic solution deployment and a deep understanding of ITSM\'s interaction with business teams, ensuring the platform supports and advances organizational goals.I\'ve pursued certifications like IAITAM CHAMP, ITIL Foundation v3 and v4, ITIL IT Operation Support and Analysis, and ServiceNow Administration. These reflect my dedication to continuous learning and staying current in IT service management.My career is marked by a people-centric approach, aimed at improving team and organizational performance through technology. As IT evolves, I’m dedicated to fostering innovation, collaboration, and excellence, navigating the challenges and opportunities in service management and ServiceNow administration.

Experience

1. Servicenow Systems Administrator Sr Engineer

   CardWorks

   May 2022 — Present

Skills

• Tcp/Ip
• Remote Desktop
• Troubleshooting
• Microsoft Office
• Sales
• Desktop Application Support
• Social Networking
• Api
• Adobe Photoshop Cs3
• Adobe Dreamweaver Cs3
• Banking
• Wireless Networking
• Financial Services
• Employee Training
• Itil
• Comptia a+ Certification
• Itsm
• Microsoft Publisher
• Python
• Asp
• Microsoft Excel
• Customer Service
• Mysql
• Comptia Network+ Certified
• Networking
• Computer Network Operations
• Microsoft Sql Server
• Microsoft Technologies
• Novell Cna 6
• Finance
• Asset Management
• Vpn
• Leadership
• Technical Support
• Comptia Server +
• Windows Desktop Administration
• Php
• Sql
• Restful Webservices
• Desktop Publishing