Barry Shields

Head of Contact Center Sales @Three Uk

Paisley, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2019 — Present

Head of Contact Center Sales @Three Uk

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Leading a large commercial team to implement Three\'s sales strategy in our Contact Centre across multiple partners and locations, both onshore and offshore.Responsible for developing and driving Three’s Commercial Service Strategy ensuring our customers experience better connectivity through our products and channel interactions.Passionate about using new technology to enhance the experience of our customers and reduce the effort for our people.

EDUCATION

N/A

James Watt College

HNC Learning & Development

N/A

James Watt College

Certificate in Training Practice

SKILLS

Account ManagementChange ManagementCustomer ExperienceManagementOutsourcingCustomer SatisfactionTeam ManagementCall CentersPerformance ManagementTelecommunicationsMobile DevicesPeople DevelopmentSalesSales OperationsCustomer RetentionCustomer ServiceCoachingSales ProcessDirect SalesTeam LeadershipSales Management

ABOUT BARRY SHIELDS

As an accomplished operations leader with extensive experience in Telco, I have…

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Barry Shields — Head of Contact Center Sales at Three Uk in Paisley, GB | Unifers