Barry R. Marsh
- Role
- Director Program Systems Operations Engineering at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Barry R. Marsh
With over 20 years of experience in leading and executing enterprise programs and…
Experience
Director Program Systems Operations Engineering
Jan 2016 — Present
Direct a high-performance globally diverse team of technical program engineers and operations staff, coordinating core program & product management objectives. Maintained 100% program performance goals & staff development. • Jira and Agile champion increasing project efficiencies by 20% by utilizing tool automation and standards. • Successfully led quarterly resource allocation, quality, scope & risk management, and program performance reports. • Apply Six Sigma techniques to Reduce Time to Market from project testing to production. • Spearheaded multi-million-dollar enterprise product delivering streaming video sports programs to U.S and Canada. • Created an innovative operational project mapping process, increasing efficiency by 30% and decreasing defects by 80%. • Built KPI dashboards improving product success accuracy, transparency, and compliance by 32% overall. • Lead strategic enterprise programs successfully integrating product, program, QA, SIT, and DevOps teams. • Delivered 100% product release success consistently every quarter on priority projects past (5) years. • Empowered leaders with real-time live project data by creating and executing program data visualization tools. • Lead cross-functional teams and projects simultaneously to confirm 100% “Quarter over Quarter” project success rate. • Key technology leader overseeing strategic product delivery, release scheduling, execution and operationalization.
Education
Temple University
Bachelor of Arts - BA, Industrial and Organizational Psychology
Jack Welch Management Institute
Master of Business Administration - MBA, JWMI Strayer University
Skills
- System Deployment
- Integration
- Voip
- Change Management
- Mpls
- Telephony
- Customer Service
- Team Building
- Cross-Functional Team Leadership
- Computer Network Operations
- Project Planning
- Broadband
- Customer Experience
- Vendor Management
- Customer Satisfaction
- Project Management
- Management
- Strategic Planning
- Process Improvement
- Disaster Recovery
- Business Process Improvement
- Six Sigma
- Technical Leadership
- Program Management
- Cable Television
- Quality Assurance
- Managed Services
- Operations Management
- Tcp/Ip
- Call Centers
- Routers
- Troubleshooting
- Performance Management
- Team Leadership
- Workforce Management
- Switches
- Ip
- Leadership
- Cabling
- Military
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