Barry Brumfield
Director of Account Management @Commonwealth Rolled Products, Inc.
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WORK HISTORY
Director of Account Management @Commonwealth Rolled Products, Inc.
Cleveland, OH, US
Perform work of the functional leader for the three Order to Delivery Work Cells; Customer Order Fulfillment, Tolling Order Management, and EDI Management. This position works to build systems to satisfy the Customer, enact / manage change, resolve issues and improve flow.• Responsible to develop / manage the Customer Service team and systems required for Order to Delivery processes.• Direct the team and activities associated with Customer Service for all inside sales associated with segments serviced by our Lewisport, KY plant.• Lead the team and work associated with EDI activities for our customers and toll process partners.• Lead the Order to Delivery Project Management cell and resolve all related issues.• Drive cross-functional team accountability for daily order placement, order management and product releases with the collective Order to Delivery Work Cell teams.• Lead efforts to meet Customer required OTIF goals and maintain required stocking levels.• Responsible to enact and run daily management to monitor, track, manage and resolve day to day order and systems issues; ensuring accurate, timely, error-free flow of product.• Work with Plant, Toll Processors, Order Fulfillment team, Toller Management team and IT team to identify, initiate, and resolve required systems changes to standard work and ERP/ EDI systems.• Lead customer claims team and processes to address and report all claim submissions.
EDUCATION
University of Kentucky
Bachelors
SKILLS
ABOUT BARRY BRUMFIELD
Director, Account Management at Commonwealth Rolled Products, Inc.
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