Barnali Banerjee

Content Writer & Strategist - Digital Customer Experience -Communications & Change Management @Amway || Ex-HSBC || Ex -ICFAI ||

Role: Content Writer Digital Customer Services Communications & Change Management at Amway India Enterprises Private Limited
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Barnali Banerjee

Professional with over 20+ years experience in Customer Services, Sales and Content Writing.Writing Articles for Websites, Preparing newsletters, Dashboards, External Communication to Stakeholders, Graphic designing, and Managing Artificial Intelligent Chatbot.

Experience

Content Writer Digital Customer Services Communications & Change Management
Amway India Enterprises Private Limited
Aug 2022 — Present · Gurugram, IN
Article Creation & Data Management-KM• Creating articles on KM related to information on Products & Business• Launch of New Products & processes ( Chatbot)• Data Management-Ask Amway• Data Management-Chatbot• Promotional Activities & Feedback Analysis• Creation & Release of EDM and Emailers• Creation & Release of Leaderships• Customer Service Internal Communication• Track the feedback received from visitors on the articles added on KM• Quarterly creation & release of Newsletter• Creation & Content editing to showcase the activities performed in the department for each quarter• Monthly dashboard• Creation of monthly dashboard with the help of data provided from various processes• Translation of Articles in different vernaculars and get it proofread

Education

University Of North Bengal
Master of Arts - MA

Skills

Financial Services
Business Development
Wealth Management
Analysis
Training
Software Documentation
Marketing Strategy
Marketing
Finance
Banking
Investments
Securities
Public Speaking
Investment Banking
Business Strategy

Contact information

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Work email
•••••@amway.in
Personal email
•••••@•••••.com
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Current company

Amway India Enterprises Private Limited

Manufacturing · 4.5K employees · Gurgaon, India

Amway India is one of the leading Health and Wellbeing companies committed to helping people live better lives. Through our Amway Direct Selling Partners, we provide holistic health & wellbeing need based recommendations backed by world class quality products to the customers. Our diverse range includes over 140 daily-use consumer products spanning Nutrition, Beauty, Personal Care, Home Care, and Consumer Durables categories. Two of the flagship brands include – Nutrilite and Artistry. Nutrilite holds the distinction of being the world's No. 1 selling vitamins and dietary supplements brand*, while Artistry is renowned as a premium skincare brand. Amway products are widely acknowledged and valued for their quality. We back these products with a 100% satisfaction money-back guarantee.** Notably, Amway India serves as one of two key global manufacturing hubs for Amway, alongside China, complementing the company’s U.S.-based manufacturing operations. Our first manufacturing facility in India, situated at Nilakotai in the Dindigul district of Tamil Nadu, is LEED Gold certified by the US Green Building Council, making it recognized as one of the most environmentally friendly facilities in the country. Globally, Amway has a presence in over 100 countries, showcasing a robust legacy of over six decades as a leading manufacturer and direct seller of top-tier consumer products. Amway's innovation and industry-leading research and development (R&D) have resulted in more than 750 global patents granted, with several more patents pending. Amway has more than 800 scientists, engineers, and technical professionals who extend our innovation and science capabilities. *http://www.euromonitor.com/amway-claims ** As per refund policy of Amway

amway.in

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About Barnali Banerjee

Experience

Content Writer Digital Customer Services Communications & Change Management

Education

University Of North Bengal

Skills

Find verified contacts for anyone on LinkedIn