Barkha Gupta

Experience

1. Associate Vice President

   Xceedance

   Apr 2025 — Present

   As a Global Billing and Collections Lead, I am responsible for leading and transforming billing and collections operations across multiple regions. My role focuses on driving process standardization, leading cross-regional projects, managing transitions, and implementing strategic enhancements to improve efficiency and accuracy.I oversee the global collections & billing (aka credit control) function, ensuring alignment with industry best practices and fostering operational excellence. I collaborate closely with regional teams and clients to implement scalable solutions, optimize workflows, and enhance service delivery.Key responsibilities include:Leading global initiatives to harmonize billing and collections processes across geographies.Managing end-to-end transitions and change management for new systems and processes.Driving automation and digital transformation to improve turnaround times and reduce errors.Partnering with cross-functional teams to ensure compliance, accuracy, and client satisfaction.Leveraging insights and expertise from diverse regions to continuously improve performance and outcomes. With a strong focus on strategic execution and stakeholder engagement, I aim to build resilient, future-ready billing and collections frameworks that support business growth and client success.

Skills

• Microsoft Office
• Data Analysis
• Insurance
• Life Insurance
• A/R Collections
• Team Management
• Data Management
• Analytics
• Vendor Management
• General Insurance
• Microsoft Excel
• Analysis
• Process Improvement
• Billing Process