Barinder Singh

Customer Support Team Lead @Binary Stream Software - Microsoft ERP Solutions

Edmonton, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Customer Support Team Lead @Binary Stream Software - Microsoft ERP Solutions

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Calgary, AB, CA

My main responsibilities include line leading the customer support team and overseeing our operational and BAU services. This includes making sure that our customers receive an exceptional experience, motivating the team to meet and surpass KPIs and strategic targets, developing and implementing new initiatives, offering guidance and coaching to the team, and working in cross-functional teams to accomplish business objectives.

SKILLS

Cisco IosOopCRouting ProtocolsC++JavaCustomer Relationship Management (Crm)Core JavaNetworkingMplsJavascriptMicrosoft OfficeCisco VoipLan-WanVmware PlayerG SuiteMicrosoft OutlookSugarcrmUbuntuZendeskOwaGoogle AppsDatabasesSalesforceOracle VirtualboxBusiness DevelopmentMicrosoft SharepointCisco RoutersSoftware DevelopmentPythonOracle CrmVisioLinux

ABOUT BARINDER SINGH

I am currently working as a Product Support Team Manager at Binary Stream Software - ERP…

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Barinder Singh — Customer Support Team Lead at Binary Stream Software - Microsoft ERP Solutions in Edmonton, AB, CA | Unifers