Barinder Sandhu

WORK HISTORY

EDUCATION

ABOUT BARINDER SANDHU

Dynamic Professional with over 20 years of experience in Team Management, Operations Management, Customer Service, Process Management, Project Management and Sales. • An out-of-the-box thinker with proven track record of streamlining workflow and creating team work environment to enhance productivity innovatively. • Adept in managing operations with key focus on meeting/exceeding targets, SLA’s / TAT by ensuring interaction with customers for their queries / concerns. • Delivered dramatic breakthrough improvements towards excellence by leading organization, adopting processes improvement techniques & ensuring quality compliance. • An enterprising leader with proven dexterity in leading and directing personnel towards accomplishment of a common goal. • Excels in handling Sales, Customer Service, Operations, Branch Sales, Claims Processing, Audit Compliance and Control Deviations. • Adept in organizing analysis & benefits and budgeting for headcount. • Efficient in interfacing with clients as well as providing the most viable services as well as cultivating relations with them for securing repeat business by mapping their requirements and providing them customized solutions. • Proficiency in setting up as well as conceptualizing strategic and operational plans for designated branches in drawing a good image and harmonizing them with the organization’s macro level plans. • Proactive in assessing training & development needs and effectively aligning training programs with the business objectives. • Excellent interpersonal skills with problem solving and analytical abilities.