Barbie Rinks
Retired Vice President, Club and Owner Services at Hilton Grand Vacations
- Role
- Sr Director at Hilton Grand Vacations
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Barbie Rinks
A customer focused contact center and operations leader in the hospitality industry who…
Experience
Sr Director
Apr 1993 — Present · Orlando, FL, US
Experienced Sr. Director in Club Member/Owner Services within the Vacation Ownership and hospitality industry. Skilled in overseeing a multi-channel customer service operation with 100+ seats servicing more than vacation club owners/members. Product development and implementation Numerous awards and recognition to include President\'s Award, ARDA Silver ARDY, Golden Home Award, At Your Service Award, and Gold Medal Winner
Education
South Side High School
Diploma
1977 — 1980
Community College of Beaver County
Associate of Science (A.S.)
1980 — 1982
Skills
- Public Speaking
- Leadership
- Leadership Development
- Management
- Strategic Planning
- Hospitality
- Event Management
- Resorts
- Human Resources
- Negotiation
- Budgets
- Team Building
- Operations Management
- Public Relations
- Customer Service
- Marketing
- Hospitality Industry
- Performance Management
- Process Improvement
- Hotels
- Training
- Marketing Communications
- Event Planning
- Social Media
- Marketing Strategy
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