Barbara Williams
Sr. Customer Service Rep
- Role
- Sr Customer Service Representative at Pulmonx Corporation
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Barbara Williams
Results driven professional with a history of driving change in start-up environments. Core Competencies: Sales Operations • Order Management • RMA Management • Process Development • Process Improvement • SaaS Operations • Technical Support • Client Support Proficiency in:SAP Hana/B1• Salesforce • Direct • CommerceHub • SPS Commerce • Partner Portal Management • AX • MS Office • Excel • Google Docs • QAD • CATSWeb Summary of Qualifications:•Self-Motivated • Passionate & Industry-savvy • Aptitude for proactive problem solving • Superior Customer relations skills • Strong organizational & Analytical skills • Effective leader, trainer and performance evaluator • Efficient in managing multiple projects simultaneously under tight deadlines • History of establishing strong internal/external business partnerships • Proven track record in process management and execution of projects within cross-functional teams
Experience
Sr Customer Service Representative
Oct 2022 — Present · US
Skills
- Management
- Lead Generation
- Managed Services
- Cloud Computing
- Training & Development
- Sales Operations
- Customer Service
- Microsoft Excel
- Sales Presentations
- Social Media Marketing
- Business Development
- Software as a Service (Saas)
- Channel Partners
- Sales
- Cold Calling
- Account Management
- Process Automation
- Sales Management
- Leadership
- Telecommunications
- Data Integrity
- Process Management
- Sales Process
- Saas
- Customer Relationship Management (Crm)
- Direct Sales
- Selling
- Customer Satisfaction
- Solution Selling
- Performance Management
- Salesforce.com
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