Barbara Lee Bain

About Barbara Lee Bain

I bring the experience of always looking at my space from a customer\'s point of view…

Experience

1. Store Manager

   Five Below

   Jul 2023 — Present · Fairmont, WV, US

   Lead a growth-oriented sales culture to achieve store business performance results.Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. Anticipate the needs of the customer and create an amazing store environment. Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. May lead Crew Member training, execution and maintenance of all Five Below services (balloons, ear piercings, buy online pickup in store, etc.)Hire and engage talented employees, with the necessary skills, to be at the right place (i.e, store role) at the right time.Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. Inspire accountability by providing training, coaching, and consistent feedback to your team. Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.Maintain an environment that is safe for your customers and crew.Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.Foster career growth through individual development planning and performance coaching.Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies.

Education

• Fashion Institute of Technology

  Interior Design

  1996 — 1997

• The Cooper Union for the Advancement of Science and Art

  Art Internship, none

  1996 — 1996

• Palm Bay School of Cosmo

  LMT Certificate, Massage Therapy/Therapeutic Massage

  2012 — 2013

Skills

• Fashion
• Home Staging
• Employee Training
• Assortment
• Trend Forecasting
• Customer Service
• Loss Prevention
• Driving Results
• Merchandising
• Apparel
• Store Management
• Styling
• Event Planning
• Retail
• Floorplanning
• Public Relations
• Management
• Time Management
• Visual Merchandising
• Window Displays
• Trend Analysis
• Merchandise Planning
• Retail Sales
• Fashion Merchandising /Stylist,Window Display
• Training
• New Store Openings