Barbara Zak

Chief Operating Officer @Progressive Community Health Centers, Inc.

Milwaukee, WI, US

Provides leadership, day-to-day management and oversight of the organization’s clinical and facilities operations. Assists the Chief Executive Officer (CEO) with implementation of the organization’s health care plan, program and facility expansion. Four distinct clinic locations: Lisbon Avenue Health Center, Hillside Family Health Center, Kilbourn Avenue Health Center, 12th Street Urgent Care. • Participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care.• Assesses and implements new clinical programs, ensuring participatory decision making and appropriate design and implementation.• Assists in recruiting and onboarding physicians, extenders, clinical and manager staff.• Works collaboratively with the CMO to respond to the COVID-19 pandemic, ensuring the delivery of essential health care services, including medical, dental and behavioral health. • Direct supervision of Human Resource Director, IT Manager, Director – Clinic Operations, and Dental Supervisor.• Implemented the 340B Drug Discount Program, resulting in first year additional revenue of $1.3 million.• Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies. Acts as the Safety Officer, Radiation Safety Officer, and Risk Manager.• Participates in the development of long-range strategic plans, governance structure and objectives for practice management. • Responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing, facility planning and capital needs.• Monitors revenue and expense trends and makes recommendations for cost effective operations including periodic cost and productivity analyses.• Responsible for facility expansion and property acquisitions/transactions, as well as service mergers.

Mount Mary University

Bachelor of Science, Dietetics

Cardinal Stritch University

Masters, Business Administration

Harvard Business School

Certificate, Healthcare Strategy