Barbara Feldon
Strategic Program Management | AI & M365 Adoption | Learning & Development | Event Management | Customer Engagement, Experience, and Success
- Role
- Principal Program Manager at CloudFit Software
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Barbara Feldon
I’m a customer‑obsessed program leader with 14+ years of experience designing and delivering executive‑level programs that shape product strategy, deepen enterprise relationships, and accelerate digital transformation. My career spans IT program management, customer experience, learning and development, and high‑impact event orchestration—always with a focus on turning customer insight into meaningful action.At Microsoft, I led the Microsoft 365 Customer Advisory Board, built a Copilot Deployment Learnings Playbook, and created strategic programs that helped global organizations adopt AI and modern collaboration technologies with confidence. I thrive at translating complex technical realities into clear, actionable guidance for C‑suite stakeholders and building engagement models that scale across diverse customer environments.My strength lies in orchestrating alignment—across engineering, product, field, and executive sponsors—to ensure customer truth informs strategy and roadmap decisions. I build trust quickly, listen deeply, and create mechanisms that elevate the voice of the customer in ways that drive innovation and measurable business impact. I’m energized by roles where customer insight, strategic clarity, and collaborative execution come together to create programs that matter.
Experience
Principal Program Manager
Mar 2026 — Present · Lynchburg, VA, US
Education
University of Washington
Bachelor of Arts (B.A.), Political Science and Government
1987 — 1991
Fuller Theological Seminary
New Testament Studies, Church History, Biblical Exegesis, Greek
Indiana University Bloomington
Social Sciences
Skills
- Software Project Management
- Cloud Computing
- Cross-Functional Coordination
- Microsoft Products
- Management
- Enterprise Software
- Enterprise Architecture
- Strategic Communications
- Saas
- Leadership
- Microsoft Technologies
- Customer Experience
- Program Management
- Project Management
- IT Strategy
- Sharepoint
- Technical Writing
- Building Relationships
- IT Service Management
- Business Intelligence
- Business Analysis
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