Barb Townsend
Regional Director of Revenue Cycle @McLaren Health Care
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WORK HISTORY
Regional Director of Revenue Cycle @McLaren Health Care
Shelby, MI, US
EDUCATION
Michigan Technological University
Bachelor of Business Administration - BBA, Finance and Financial Management Services
ABOUT BARB TOWNSEND
Barb Townsend, Regional Director of Revenue Cycle for McLaren Healthcare, is a Revenue Cycle Leader, who leverages breakthrough financial operations and compliance success by analyzing, improving, and advancing processes for $MB healthcare organizations. Instrumental in standing up a nationwide CBO. Expertise in transforming financial healthcare workforces through the targeted revenue cycle education. Drives productive Go-Lives and implements cutting-edge EMR medical technology for charge capture, billing, and coding. Barbara Townsend is an expert in revenue cycle management, billing, A/R analysis, denial management, contract interpretation, and collections. She leads meetings with executive-level leadership, providing data-driven analytics on A/R, revenue results, and improvement opportunities. Operational excellence in business analysis and medical billing in multiple settings, she excels in team leadership, contract management, legal analysis, and site operations. Barb\'s success in Go-Live implementations of Cerner and Meditech is widely recognized.If you are interested in what Barb can do for you or open to brainstorming best practices on: Standardizing Revenue Cycle WorkFlows to Increase Control, Productivity & Predictability Implementing Effective Denial Management Analysis to Maximize ROI & Minimize Risks Creating a Culture of Excellence through Targeted Revenue Cycle Education Please contact Barb:+19•••••••97 Barbara.Townsend @ McLaren.org Barbara.Townsend.FHFMA @ Gmail.comDescribed by her colleagues, Barb is a collaborative, trusted, strategic, analytical, highly ethical leader, known for her Integrity, consultative problem solving and participative management style. She is highly skilled in revenue cycle, denial management, multi-facility, billing, financial services, health information management (HIM), payor trends, hospital operations, medical group, performance improvement, workflow analysis, revenue cycle strategy, & key performance indicators (KPI). Fellow Healthcare Financial Management Association (FHFMA) Certified Revenue Cycle Representative (CRCR) Certified Professional Coder (CPC) Certified Professional Biller (CPB)
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