Baranidharan Chandrasekaran
Strategic CX & EX Leader | Driving Transformational Experiences & Sustainable Growth
- Role
- Senior Manager at Foundever
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Baranidharan Chandrasekaran
Seasoned Service Delivery leader with a proven track record of driving operational…
Experience
Senior Manager
Dec 2021 — Present · IN
Experienced BPO Leader | 2 decades in ITES industry | Account Management | P&L Ownership | Strategic Account Handling | Revenue Growth Projects | Global Project LaunchesWith over 18+ years of experience in the ITES industry, I have demonstrated exceptional leadership and management skills across various verticals including Technology (B2B & B2C), Sales, and E-commerce. Throughout my career, I have effectively managed strategic accounts across multiple geographies, showcasing expertise in Account Management, Service Delivery, and Workforce Management.Currently, I serve as the P&L owner for a Canadian Telecom account at Foundever Pvt LTD, overseeing a team of 600+ FTE based in Chennai and Mumbai.
Education
Annamalai University
Bachelor of Business Administration - BBA
Skills
- Program Financial Management
- Data Analysis
- Bpo
- Vendor Management
- Team Management
- Workforce Management
- Performance Management
- Service Delivery
- Call Center
- Outsourcing
- Transition Management
- Transitions
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