Baoqing Gong
Senior Manager @Walmart
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WORK HISTORY
Senior Manager @Walmart
San Bruno, CA, US
Drive customer engagement analysis to identify who are our best eComm customers, how they engage with our ecosystem and how can we devise customer-centric acquisition, engagement and retention strategies• Drive eComm competitor analysis to identify opportunities to grow share of wallet. • Support multiple AB tests to measure key customer KPIs to inform product launch decisions• Develop customer experience report to inform leadership about key VOC themes and customers experience trends.
EDUCATION
Emory University Rollins School of Public Health
Master of Public Health (MPH), Epidemiology
Peking University
Doctor of Medicine (MD)
SKILLS
ABOUT BAOQING GONG
Analytics Manager with 8 years’ work experience in strategic analytics and data visualization. Passionate about telling compelling stories and deriving quantitative, actionable business insights.
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