Bansikumar Ganatra

Senior Administrator, Highfields Surgery @Dr S R Choudhary - Highfield Surgery

Leicester, GB

In my role at Highfield Surgery, I seamlessly blend administrative duties with strategic marketing to enhance patient communication and streamline operations within the healthcare sector. Digital Marketing: Developed and executed patient communication strategies, utilizing digital tools to enhance patient engagement and streamline information dissemination. My approach ensures that patients receive timely and relevant information, contributing to higher satisfaction and better health outcomes. System Management: Maintained patient records using SystmOne, ensuring data accuracy and compliance with NHS guidelines. My meticulous attention to detail guarantees that all patient information is up-to-date and handled with the utmost confidentiality. Coordination and Scheduling: Managed doctors\' ledgers and rota, optimizing resource allocation and ensuring efficient operation of medical practices. This role requires precise planning and coordination to ensure that the medical staff can provide timely and effective patient care. Team Collaboration: Worked closely with medical staff and administrative teams to ensure comprehensive patient care. My collaborative approach fosters a supportive environment, enhancing the overall efficiency and effectiveness of our healthcare services. Data Analysis and Reporting: Monitored patient service metrics, analyzed data to identify areas for improvement, and reported findings to senior management. This data-driven approach helps in continuously improving our service delivery and operational processes.

De Montfort University

Master of Science - MS, International Business and Marketing

Birla Vishvakarma Mahavidyalaya

Bachelor of Technology, Production