Karnika Bansal
Shadowfax | Ex Delhivery | IE Business School
- Role
- Senior Director at Shadowfax
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Karnika Bansal
D2C & E-commerce Sales Leader driving high-speed growth, customer excellence, and tech-enabled transformation at Shadowfax Technologies. I’ve scaled 100+ brands, doubled active clients, and led 130%+ growth in monthly shipments — with a strong focus on strategy, execution, and revenue impact.I specialise in simplifying complex customer problems, building scalable engagement models, and enabling digital-first brands to grow efficiently across last-mile, quick commerce, and hyperlocal networks. My approach blends data-driven decisioning with fast, high-clarity execution — backed by strong relationships and a deep understanding of India’s evolving retail ecosystem.Core Expertise:• D2C scaling & brand onboarding• Customer sizing, analysis & revenue growth• E-commerce logistics strategy (last-mile, same-day, hyperlocal, Q-commerce)• Client engagement, performance improvement & retention• High-speed ops, execution & cross-functional leadershipCommitted to building high-trust partnerships, high-performing teams, and next-gen customer solutions that keep brands ahead of the curve.
Experience
Senior Director
Oct 2025 — Present · Gurugram, IN
Heading D2C brand partnerships at Shadowfax, working closely with fast-growing consumer brands to design logistics strategies that unlock scale, speed, and superior customer experience.
Education
Delhi University
Bachelor of Science (B.Sc.), Biochemistry
2010 — 2013
NIMS University
Master of Science (M.Sc.), Biotechnology
2015 — 2017
Ryan International School, Noida
High School
1998 — 2010
IE Business School
International MBA, Business Administration and Management, General
2019 — 2019
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