Curtis Zamfoti

About Curtis Zamfoti

Dedicated professional with comprehensive skills in operations, sales, cash management, customer service, compliance, and collaborating with cross-functional teams to achieve goals. Known as an innovative thinker with strong financial services, banking, and consumer product acumen. Passion for developing and executing plans in complex, fast-paced, regulated organizations. Implements appropriate tactics through analysis of the details to understand the competitive position and emerging trends. Highly organized, creative problem-solver who excels at completing complicated projects. Expertise in coaching behaviors of my colleagues, currency, product education, and providing new ideas that grow revenue or reduce costs.Capabilities:• Manage financial operations, all branch cash, transactions, client service, security, loss control, audit, compliance, sales, and staff schedules. • Schedule and perform financial audits of ATM, cash drawer, vault, and submit recordkeeping reports.• Train and mentor associate bankers, communicate policy updates, and coach and demonstrate client experience behaviors.• Complete service tasks for clients based on financial picture needs. • Determine performance improvement plans with branch manager guidance.Skills:• Banking • Financial Operations, Services • Process Improvement • Technology • Vendor Management • Risk Management • Inventory Management • Compliance Reports • Cross-Selling • Business Administration • Customer Service • Reconciliation, Reports • Cash Audit • Quality Assurance• Product Knowledge • Research • Complaint Resolution • Communications • Collaboration • People Management

Experience

1. Client Onboarding Implementation Senior Associate

   JPMorganChase

   Apr 2026 — Present

Education

• City Colleges of Chicago-Harold Washington College

  Associate of Arts and Sciences - AAS, Criminal Justice/Safety Studies

  2005