Banish Kumar
Senior Executive – Hub Operations (Acting Team Lead) | Flipkart | Last Mile & First Mile – Large Category | Logistics & Supply Chain Specialist| MBA in Operations Research
- Role
- Senior Executive Acting Team Lead at Flipkart
- Location
- Ludhiana, PB, IN
- LinkedIn followers
- 500 followers
About Banish Kumar
Flipkart Logistics entrusted the individual with leading last-mile operations as a…
Experience
Senior Executive Acting Team Lead
Jul 2025 — Present · Panipat, IN
Senior Executive – Acting Team Lead | Hub Operations | Flipkart (Large - Last Mile & First Mile)Experienced operations professional with a strong background in managing high-volume logistics and supply chain processes. Currently leading end-to-end hub operations at Flipkart, specializing in the Large category for both Last Mile and First Mile functions. Key Responsibilities:Overseeing daily hub operations, ensuring timely dispatch and reverse pickups across multiple routes and zones.Leading and mentoring a team of delivery associates, field executives, and supervisors to ensure operational excellence and service-level adherence.Coordinating first mile operations including inbound planning, vendor pickups, and shipment segregation.Managing last mile operations such as parcel allocation, route planning, on-time delivery, and customer satisfaction.Monitoring KPIs like delivery success rate, NDR closures, TAT, and productivity metrics.Ensuring compliance with safety, quality, and process standards to maintain smooth and efficient workflows.Liaising with cross-functional teams and vendors for seamless coordination and continuous improvement. Strengths:Team leadership and people managementLast mile delivery optimizationFirst mile vendor coordinationPerformance analysis and shrinkage controlData-driven decision-making and SLA managementI am passionate about driving operational excellence and building scalable logistics models in the fast-paced e-commerce space. Open to connecting with logistics, supply chain, and operations professionals to exchange insights and opportunities.
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