Baninder Singh
Delivery Lead - Projects & Operations, ITIL
- Role
- Engagement Manager at Capgemini
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Baninder Singh
Career Summary: Service Delivery Lead in IT/ITES Industry with 18+ years…
Experience
Engagement Manager
Apr 2025 — Present · Kolkata, IN
Education
Maharaja Agrasen Himalayan Garhwal University
Master of Business Administration - MBA, Business Administration and Management, General
The Bhawanipur Education Society College (BESC)
Bachelor of Commerce (Hons), Accounting and Business/Management
1997 — 2000
St. James' School (Kolkata)
Indian School Certificate, Accounting and Finance
1995 — 1997
Skills
- Training
- Customer Satisfaction
- Service Delivery
- Business Analysis
- Change Management
- Call Centers
- Business Development
- Business Process
- Outsourcing
- Process Management
- Mis
- Operations Management
- Transition Management
- Team Management
- Offshoring
- Call Center
- Analysis
- Vendor Management
- Process Improvement
- Performance Management
- Crm
- Service Level Agreements
- Bpo
- Recruiting
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