Luca Bandirali
IT Project Manager @Gruppo CAP
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WORK HISTORY
IT Project Manager @Gruppo CAP
Milan, IT
IT Demand & Project ManagerProject Management and Evolution in CRM Systems (Salesforce), CTI (Genesys), Web (Adobe AEM and custom systems), Apps, and Digital.• Management and oversight of supplier activities, cost verification, and deliverables.• Direction and solution management for integrated project architectures.• Preparation of tender documents.• Support and negotiation of internal business requests.Current Major Projects• Implementation of the Enterprise Data Platform Snowflake.• AI Project for commercial services implementation.Key Completed Projects• 20••••21: Redesign of institutional portal and private web and app areas.• 20••••22: CTI replatforming project (Genesys).• 20••••22: Project for digitalization of contracts with digital signature.• 20••••22: AI projects for Chatbots/Voice assistants
EDUCATION
Università degli Studi dell'Insubria
Master, Economics
SKILLS
ABOUT LUCA BANDIRALI
I have built my career in the Information Technology sector, with extensive experience…
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