Balwinder Singh
Principal ServiceNow Architect | Enterprise Advisory • Complex Integrations • Executive Stakeholder Engagement | ITSM • ITOM • CSM
- Role
- Senior Servicenow Architect at Mindsprint
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Balwinder Singh
Detail Oriented, Visionary leader with focus on solutions and innovation• Ability to generates strategic plans that integrates numerous business issues, functions and resources for effective action• Proactively shapes the customer value proposition including but also well beyond the transaction relationship• Implement and manage best practices for people, process and performance management to ensure continual improvement and better the existing level of achievement of critical metrics.• Drive retention and growth by empowering service delivery groups• Ensure efficiency via standardization of process, training, tool usage and proposal formats to clients across multiple products• Support different products and pilots, prove the value proposition and institutionalize it across the organization• Responsible for innovation and end-to-end launch of products.• Collaborates with global commercial services partners and customers to co-develop a road map and drive products and features from concept to launch in a fast-paced environment.• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverable\'s, and identifies opportunities and risks
Experience
Senior Servicenow Architect
Jun 2025 — Present · Bengaluru, IN
Education
NIILM School of Business
Master’s Degree, International Marketing
2003 — 2005
Skills
- Microsoft Sql Server
- System Automation
- Marketing
- Service Delivery
- Service-Now.com
- Social Media Marketing
- Management
- New Business Development
- Business Development
- Transition Management
- Microsoft Publisher
- Business Process Reengineering
- Service Automation
- Leadership
- Strategy
- Automation
- Sql Server Reporting Services (Ssrs)
- Business Process Improvement
- Service Management
- Budgeting
- Lean Six Sigma
- Automati
- Process Automation
- Organizational Transitions
- Business Intelligence
- User Interface Design
- Business Transition
- Cloud Computing
- Sales
- Business Process Re-Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.