Balvendra Pratap Singh

Lead Specialist-us Credit Operations Global Services Group @American Express

Gurgaon, IN

Proficient in building and maintaining strong relationships with customers to understand their financial situations, concerns, and needs.Skilled in implementing retention strategies to prevent customers from defaulting or falling into delinquency, ultimately reducing churn and increasing revenue.Selected to be a vital member of the pilot project team - CFPB leveraging expertise and dedication to drive successful outcomes.I am honored to have received the Tribute Award, recognizing my contributions and achievements within the organization.