Balu Kunkum
Director of Customer Success @ ideyaLabs 🚀 | Driving ROI 📈 with AI Agents 🤖 | QA Automation 🧪 | Cloud ☁️ | DevOps ⚙️ | AI/ML 🧠 | LLMs
- Role
- Director of Customer Success at ideyaLabs
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Balu Kunkum
ideyaLabs | PDLC Agents (QA, PO, BI, Dev, Infra, PR, CSX, AutoPrompt, DOC), Quality Engineering, DevOps, Cloud Solutions, LLM Development, OTT App Development, dApps, Blockchain, Testing, UI/UX, AI ChatBot Development, Digital Transformation, AI Agentic Solutions, and Data Engineering.ideyaLabs empowers enterprises to accelerate digital transformation through innovation, agility, and engineering excellence. We design, build, and scale modern, AI-driven solutions 🤖 that deliver measurable business outcomes. Services: Software Development & Modernization | AI/ML & Advanced Analytics | Cloud & Data Engineering | Quality Engineering & Test Automation | Digital Integration & Platform Engineering | AI Agentic Solutions Products: iTAF | iBaaS | iStream | iHealth Coach Trusted by 500+ clients worldwide to turn technology investments into real business value.
Experience
Director of Customer Success
Dec 2025 — Present · Santa Clara, CA, US
At ideyaLabs, we deliver a comprehensive suite of Agentic AI services to clients worldwide, empowering businesses with GenAI, LLMs, MCPs, Agentic & Multi-Agent Workflows that accelerate product development and drive innovation. Our expertise spans AI/ML, Quality Engineering (QE), OTT Application Development, Cloud Solutions, and Digital Transformation, enabling us to deliver cutting-edge solutions tailored to each client’s unique needs. We focus on building scalable, secure, and high-performance systems that provide measurable efficiency gains and a sustained competitive advantage.We serve a diverse range of industries, delivering customized solutions that address sector-specific challenges and opportunities. From enterprise platforms to custom-built products based on your ideas, ideyaLabs partners with you at every stage of your digital journey.Take the first step toward digital transformation with ideyaLabs. Connect with us today to begin your journey toward innovation and success.
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (BTech), Computer Science
Jawaharlal Nehru Technological University
Master of Business Administration (M.B.A.), Hr & Marketing
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