Scott Ballard-Ridley
Accessibility Consultant @Basecamp
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WORK HISTORY
Accessibility Consultant @Basecamp
Provide specialist accessibility consulting to improve the inclusivity of Basecamp’s products, including Basecamp and Hey, ensuring alignment with WCAG 2.1 standards and best practices for digital accessibility.• Conduct structured user testing, heuristic accessibility evaluations, and usability testing with assistive technologies (e.g, screen readers, keyboard navigation), identifying critical barriers and providing actionable recommendations.• Produce comprehensive bug reports, feature enhancement suggestions, and accessibility-focused quality assurance reviews, collaborating directly with QA, DevOps, and front-end development teams in agile sprints.• Contribute to backlog refinement and sprint planning by advocating for accessibility as a core quality metric, helping to shift left accessibility efforts into earlier phases of product development.• Advise design and engineering teams on applying inclusive design principles, semantic HTML best practices, and ARIA labelling to optimise user experience across a diverse range of abilities.• Validate fixes post-deployment and lead feedback loops to ensure that remediation efforts align with end-user experience and technical accessibility standards.• Featured on Basecamp’s Rework podcast to discuss accessibility challenges and the importance of embedding lived experience into product development processes.Key Achievements:• Contributed to measurable improvements in the accessibility and usability of both Basecamp and Hey, expanding their reach to a broader range of users.• Strengthened cross-functional team collaboration by embedding accessibility feedback into agile workflows and fostering a shared accessibility-first culture.• Supported cultural change by promoting accessibility as an essential component of product quality, not a post-release add-on.
EDUCATION
Keele University
BSc (hons) Physiotherapy
ABOUT SCOTT BALLARD-RIDLEY
I’m a passionate and purpose-driven professional with a strong background in health…
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