Balkrishna Menon

About Balkrishna Menon

Technology by itself doesn’t make leaders. Technology only amplifies true leadership.” One of my favorite quotes from Steve Jobs. In these two decades of Industry experience, I have developed high-performing and global teams and leaders driving programs, delivering technology products, and accomplishing SAP implementations. Recognized for successfully delivering high-quality IT operations; drove cloud strategy. I have rich experience supporting the overall Supply Chain strategy via incremental product improvement; identifying gaps in existing tools/functionalities and processes, designing use cases for the product mix; maximized its adoption and value. Invested in scrum masters advocating servant leadership. Nurtured the culture of innovation.Successfully managed 3rd party vendors; maintained well-defined governance documents, policies, and procedures; effectively delegated and efficiently managed team conflicts. Reduced maintenance and operation costs by storing data on low performance; compliance with the global retention policies while destroying archives. Achieved SLA compliance by 99%; directed 24/7/365 support system and teams; reduced response time, assuring the firm deadline to solve customer queries; prepared and presented SLA dashboards with clear distinction of response and repair times. Handle strategic alignment with business, value delivery, risks, and resources.Acknowledge and enable teams to embrace cultural differences; actively engage in diversity initiatives. Maintained team velocity by keeping the rhythm intact; monitored progress; solved issues at the bud stage in real-time.

Experience

1. SAP Hana Logistics

   IBM

   Jun 2023 — Present · Bengaluru, IN

Education

• University of Calicut

  B.Tech, Production Engineering

  1989 — 1993

• Sree Kerala Verma College, Thrissur

  Senior Secondary

  1987 — 1989

• St Mary's School , Rajkot , Gujarat , India

  Secondary School

  1985 — 1986

Skills

• Sd
• Data Migration
• Sap Sd
• Software Project Management
• Abap
• Crm
• Idoc
• Business Process
• IT Strategy
• Sap R/3
• Requirements Gathering
• Business Analysis
• Global Delivery
• Project Delivery
• Sdlc
• Solution Architecture
• Sap
• Erp
• Program Management
• Sap Netweaver
• Integration
• Pmp
• Pre-Sales
• Sap Srm
• Requirements Analysis
• Sap Implementation
• Sap Erp
• Six Sigma