James Baldwin
Director of Customer Experience @Rewind
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Director of Customer Experience @Rewind
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EDUCATION
2019 — 2019
Schulich School of Business - York University
Six Sigma Green Belt for Service Organizations
SKILLS
Problem SolvingSocial GamesSalesforce.com AdministrationBusiness DevelopmentProject ManagementE-CommerceOnline GamingCasual GamesOperations ManagementManagementMarketing CommunicationsCommunity SitesOnline MarketingGame DevelopmentSalesforceVideo GamesTeam BuildingSocial MediaLeadershipCustomer ServiceSocial Media MarketingSocial NetworkingCommunity ManagementProgram ManagementZendeskProject Planning
ABOUT JAMES BALDWIN
10+ year customer service professional with extensive experience in call center management, vendor relationship management and technology startups. Also a 7-year community management veteran in the video game industry with deep knowledge of social media, influencer management, and community building best practices.
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