Balbir Rao

Experience

1. Salesforce Functional Architect Salesforce Product Owner

   Cognizant

   Dec 2020 — Present

   Leading and facilitating client adoption around salesforce solutions while maintaining effective and continuous engagement throughout.\\\\n• Coordinate and communicate with other business areas and IT regarding business requirements and operational readiness.\\\\n• Assist with the identification and mitigation of project issues and risks.\\\\n• Facilitate and/or participate in cross functional workgroups as needed to ensure project deliverables are met.\\\\n• As a part of the requirements gathering business process/ business flow needs, document user interface requirements, integration requirements, data requirements, reporting requirements, document user impacts across all of sales and service, workflow requirements.\\\\n• Lead, manage and guide team members and vendors in understanding business needs.\\\\n• Lead process improvement efforts to increase automation or productivity.\\\\n• Maintain Product backlog and Groom Product backlog with team.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• BVB College of Engineering & Technology

  Bachelor's In Engineering, Instrumentation and Computer Engineering

  1991 — 1995

Skills

• Agile Methodologies
• Sql
• T-Sql
• Jquery
• Web Development
• Coldfusion
• Software Implementation
• Analytics
• Xml
• Databases
• Microsoft Sql Server
• Html
• Soa
• Enterprise Architecture
• Saas
• Requirements Analysis
• Iis
• Web Services
• .net
• Web Applications
• Javascript
• Database Design
• Sdlc