Balavishwa Kumar
Lean and digital transformation leader
- Role
- Head of Process Excellence Transformation at Wipro
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Balavishwa Kumar
With 17 years of experience in Lean/Six sigma/Automation/Transformation/Digitization I currently head Business & operation transformation for Healthcare Insurance & Banking (HIB) vertical across ~ FTEs with revenue of about $250 Million through a team of ~ 30 transformation experts (QLs/MBBs/BBs) at iCore Digital operations and Platforms at Wipro Ltd.I have worked across Banking, Insurance & Healthcare domain leading multiple transformation projects using various Lean/six sigma/ RPA, AI/ML & analytics. I have strong & proven track record in successfully leading client delivering turnaround. Specialties: Lean Six sigma, Process improvement, Customer handling, Robotics process automation (RPA)/Artificial intelligence/Machine Learning.
Experience
Head of Process Excellence Transformation
Nov 2021 — Present
Head process excellence BFSI & HRO vertical across with revenue of about $250 Million with a team of ~ 35 transformation experts (QLs/MBBs/BBs) Key accomplishments· Delivered $ 80 Million Business impact to customer along with 220 FTEs productivity benefit· Supported in stabilization of some large key accounts ensuring no revenue leakage.· Delivered multiple transformation projects using various levers – Lean/Six sigma, RPA, analytics & AI/ML· Won multiple awards like Watts Humprey, Best GIC from customer
Education
Madras University
Bachelor of Engineering, Electrical and Electronics Engineering
DAV
Science
1998 — 2000
Xavier Institute of Management(XIM Bhubaneswar)
PGDBA, Operations,System
2007 — 2009
Xavier Institute of Management(XIM Bhubaneswar)
Master of Business Administration
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