Balasaheb Jadhav
Operations Manager @Tata Consultancy Services
Pune Division, MH, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2019 — Present
Operations Manager @Tata Consultancy Services
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Manage end to end operations for the process, ensure all SLA\'s are intact. People management, client management, process management and improvement.
EDUCATION
2002 — 2005
Doctor Babasaheb Ambedkar Marathwada University
Bachelor of Arts (B.A.), English Language and Literature, General
SKILLS
Call CentersOffshoringRecruitmentsManagementService DeliveryBusiness AnalysisTeam ManagementResource ManagementSlaProcess ManagementProcess MigrationProcess ExceKpoOutsourcingTransition ManagementTransiCustomer SatisfactionRecruitingPre-SalesTeam ManaPerformance AppraisalProcess ExcellenceMisEmployee EngagementWorkforce ManagementVendor ManagementScreeningBusiness Process ImprovementAnalyticsOperations ManagementLeadershipPerformance ManagementCrmBpoSoft SkillsBusiness Process
ABOUT BALASAHEB JADHAV
Dynamic professional with over 15 years of experiance in IT / BPS industry with proven…
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