Balarama Krishna Rao

About Balarama Krishna Rao

Managing a portfolio of 30+ million business delivering transformation programs in the technology industry, which has equipped me with a comprehensive understanding of business strategy, technology innovation, talent management, financial management, customer experience, operational excellence, risk management, and problem-solving. I am highly skilled in leadership, team management, communication, strategic thinking, problem-solving, adaptability, collaboration, innovation, time management, and continuous learning. Proficient in managing IT Strategies, providing business advisory services, leading transformation programs. With over 24+ years of IT experience having worked in several countries; I have a proven track record of delivering successful programs while navigating diverse cultures and business environments and accountable for efficient delivery, business growth, building high performance teams, managing P&L, operations, enhancing customer engagement and experience.

Experience

1. Delivery Leader

   Wipro

   Aug 2007 — Present · Hyderabad, IN

   Domain Experience & Knowledge: SME with good experience in CRM and exposure to multiple industries (Public Sector, Consumer Goods, Automotive, Financial Services, Media/Entertainment, Manufacturing). Extensive experience and knowledge in Siebel Solution design and development including Business modelling, requirement gathering, performing system impact analysis, workflow automation, Integration, and testing.Portfolio/Program/Delivery/Project management: Expertise in leading delivery transformations through NextGen, Crowdsourcing, Hyper Automation and providing innovative solutions to drive down the Executive Margin (cost of delivery), create value for customers and bring operational efficiency. Forecasting based on RFPs submitted (proactive and reactive). Demonstrate our automation solution and other key accelerators. Account wise analysis on forecasted revenue number vs actual revenue number – Observe the variance and do an RCA on positive and negative variance. Responsible for program/project finance-budget, margins and planned cost throughout the life of Project(s) and revenue forecast (Monthly and quarterly)Excellent customer interfacing skills and proven ability to interact with Senior leadership team from IT and Business in the customer organization. Provide strategic and technical hands-on expertise to support customers with pre-sales, product, and solution leadership.Conduct regular reviews to identify areas for improvement and implement corrective actions, provide early warnings, enable high priority issues to be resolved effectively. Automation is key to our solutions. Through our internal accelerators and usage of market tools we are able to provide 20% savings in AMS projects. Focus is to make customer successful; go extra mile by suggesting internal offerings and always try to understand the customer so that proposed solution is robust and scalable. Delivery Lead Growth & Continuous improvements

Skills

• Quality Management
• Siebel
• Six Sigma
• Pmp
• Business Analysis
• Data Mining
• Management Consulting
• Sdlc
• Solution Architecture
• Resource Management
• Onsite
• Project Estimation
• Project Governance
• New Business Development
• Vendor Management