Balamurali Ganesan
Talent Guide at Twilio | Candidate Journey & Interview Scheduling | Customer Experience Specialist
- Role
- Talent Guide at Twilio
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Balamurali Ganesan
Customer Success & Support Specialist turned Talent Guide, with 8+ years of experience in…
Experience
Talent Guide
Sep 2025 — Present · Chennai, IN
1) Coordinate and schedule global interviews across multiple time zones, ensuring a seamless and candidate friendly process.2) Deliver personalized communication and support to candidates at each stage, fostering a positive interview experience.3) Collaborate with recruiters, hiring managers and stakeholders to align on schedules, reduce conflicts, and meet SLAs.4) Maintain accurate candidate records and data using tools such as Greenhouse, Airtable and Eightfold platforms.5) Contribute to TA operations projects, audits and process improvements while upholding Twilio’s candidate experience standards.
Education
VELS University
Bachelor of Engineering - BE
JRK Matriculation Higher Secondary School
Computer Science
Balalok Matriculation Higher Secondary School
Computer Science
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