Balakrishna Madduri

About Balakrishna Madduri

22+ years of experience in IT industry in which, I gained rich functional knowledge of Software Development, Quality Engineering tools, Product Management and Engineering Delivery. I have 13+ years of experience in setting up teams from scratch, leading Engineering teams from technical front and managing multiple projects independently across geographically distributed teams. Have a strong flair for creating an engineering culture that applies technology innovations to create delightful product experiences for the customer. Have managed 40+ members which includes managers, product managers, architects, data scientists and Senior Engineers. Execution, delivery and employee engagement has been my strengths to mention.@Salesforce, have setup the entire AI/ML team from scratch for Personalisation across locations with the focus on helping the product feature rich and competitive. Helped lot of other teams hiring too.@Amazon Alexa devices, have setup the entire team from scratch at India and have taken up two swim lanes ownership which are core for Alexa. Helping other teams also in setting up new teams at India.@Walmartlabs, I am played the role of Senior Engineering Manager - II responsible for Master Data Management in Transportation both on stores and eCommerce. Managed over 35 members including Managers and Architects. Had diverse, highly engaged team working across timezones under multiple projects.Specialties:• High Employee Engagement and low attrition • Focused delivery and execution and zero production leakage or noise from production• Performance Engineering – Client, DB monitoring and server side monitoring• Certified Scrum master and fan of Agile, has put together many best practices• Setting up the teams from scratch across geographical locations• Experienced in conducting campus interviews and managing relationships. Have done multiple drives during my tenure with Intuit, XactlyCorp and Walmartlabs

Experience

1. Senior Director of Engineering - Agentic Ai,contextual Personalization

   Salesforce

   Feb 2026 — Present · Bengaluru, IN

Education

• Sri Venkateswara University

  B.C.A., Computer Science

  1998 — 2001

• Sri Venkateswara University

  D.CM.E, Computer Science

  1995 — 1998

• Sri Venkateswara University

  M.Sc(IS), Computer Science

  2001 — 2003

Skills

• Agile Methodologies
• Elastic Search
• Sql
• Management
• Agile Project Management
• Product Management
• Quality Center
• Test Automation
• Web Services
• Maven
• Clover
• Ant
• Sdlc
• People Management
• Java
• Rundeck
• Cobertura
• Junit
• Databases
• Business Analytics
• Testing
• Soa
• Mixpanel
• Jenkins
• Java Enterprise Edition
• Etl
• Cactus
• Javascript
• Solr
• Oracle
• Requirements Analysis
• Software Engineering
• Software Development
• Tools & Infrastructure
• Scrum
• Representational State Transfer (Rest)
• Mapr Hbase
• Regression Testing
• Xml
• Rest