Balakarthikeyan K S

About Balakarthikeyan K S

Bala, is a competent business leader with 25+ years of IT experience spanning Key Account(s) Mgmt, P&L Mgmt, Delivery Management and Client Management. He offers excellent understanding of the Software Development Life Cycle along with excellent Business Management skills. Utilizing his Account management attributes, he has led the businesses to Million Dollar revenues across portfolios. Moreover, he has diversified exposure in managing large size business accounts. He is currently associated with Capgemini, India Business unit as a Director and sector leader managing a 40 ME portfolio of GIC/ GCC accounts of global IT majors.Being part of the mid & senior management for two of World’s leading IT and Software Servicing organizations (Capgemini & Wipro), he has had the opportunity to work on prestigious Software Projects at International level. He has converted his opportunities into successful business through value additions and thought leadership. He is a proficient Account Manager with excellent track record in Project and Client relationship Management, People management, Bid management service delivery management and account growth.As an efficient manager, he has led the Projects from scratch ensuring project scope, resources, quality control, testing & debugging, delivery management, implementation support and managing end to end stakeholder expectations. He also offers strong people management skills with the eye to identify and, develop talent through adequate training, motivation and mentorship. His initiatives in growing the account(s) headcount have resulted in increasing revenue for the business unit & ensured growth opportunities for team members.He is a self-starter with excellent communication skills, positive attitude & perseverance to undertake challenging jobs and lead from the front, in all an ideal account manager for any organization.

Experience

1. Sr Director, Sector Leader, India Bu

   Capgemini

   Jul 2022 — Present · Maharashtra, IN

Education

• Shanmugha Arts, Science, Technology and Research Academy

  BE, Civil

  1992 — 1996

• Annamalai University

  MBA, Finance, Consumer behaviour

  1998 — 2001

Skills

• Service-Level Agreements (Sla)
• Requirements Analysis
• Vendor Management
• Client Relationship Management
• Training & Development
• Bid Management
• Service Delivery Management
• Business Process Improvement
• Account Management
• People Management
• Leadership
• Sales Support
• Pre-Sales
• Information Technology
• Contracts Management
• Staff Augmentation
• Contract Staffing
• Software Development Life Cycle (Sdlc)
• Requirements Gathering
• Customer Relationship Management (Crm)
• Contract Recruitment
• Sdlc
• Account Mining
• Resource Management
• Management
• Client Engagement
• Team Leadership
• Project Delivery
• Team Management
• Service Delivery
• Business Analysis
• Global Delivery
• Project Management
• Software Project Management
• Crm
• Itil