Balaji Venkataraman

About Balaji Venkataraman

Digital transformation professional with 20 years experience. Specialize in the areas of digital customer engagement, consumer industry and intersection of business and technology. Created new business opportunities, ventured into new markets, fostered high growth through new capabilities and models. Advised, led and delivered large transformation programs for global clients. Deep experience in developing, shaping and delivering business solutions.Proponent of \'Women in Technology\'. Mentor leaders. Hold two patents in Digital Technologies.

Experience

1. Partner

   Deloitte

   Apr 2022 — Present · Bengaluru, IN

   Advice brands to acquire customers at scale and optimize acquisition cost. Develop and execute interventions (Technology, Data, Insights & Intelligence, Process, Models, People and Security) to deliver business outcomes.Specialize in Front office transformation & Digital Marketing with focus on BFSI and Consumer.Advice and execute experience strategy, customer engagement throughout the funnel, precision targeting for conversion and continuous engagement for retention.

Education

• Bharathidasan University

  MCA, Computer Applications

  1997 — 2000

Skills

• IT Enabled Business Transformation
• Technology Management
• IT Transformation
• Sdlc
• Solution Architecture
• Crm
• Software Development Life Cycle (Sdlc)
• IT Strategy
• Consulting
• Multi-Channel Commerce
• Management
• Management Consulting
• Strategic Growth Initiatives
• Retail
• B2b
• Requirements Analysis
• Supply Chain
• Business Development
• Integration
• IT Consulting
• Digital Marketing
• Business Analysis
• Global Delivery
• Global Client Management
• Application Support Management
• Multi-Channel Retail
• Strategy
• E-Commerce
• Digital Front Office
• Key Client Relationships
• Program Management
• Practice Development
• Logistics