Balajii Ragavendar

Sr. Selling Partner Support Associate @ Amazon | Operational Support, Process Improvements

Role
Sr Selling Partner Support Associate at Amazon
Location
Coimbatore, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Balajii Ragavendar

At Amazon, as a Sr. Selling Partner Support Associate, I focus on delivering timely and effective support to sellers by resolving queries and collaborating with internal teams to improve processes. My responsibilities include troubleshooting and ensuring customer satisfaction while managing high volumes of support tickets efficiently. Graduated with a BE in Electronics and Instrumentation Engineering from Sri Ramakrishna Engineering College, I am currently enhancing my technical expertise in computer networking. My goal is to transition into a technical support role while continuing to contribute to process improvements and exceptional customer support.

Experience

  1. Sr Selling Partner Support Associate

    Amazon

    May 2022 — Present · IN

    Provide operational support to Amazon sellers, ensuring timely and effective resolution of queries.Collaborate with internal teams to identify root causes and propose process improvements.Demonstrated ability to adapt quickly and manage high volumes of support tickets efficiently.Currently building technical knowledge in C, C++, and SQL to grow into a technical support role.

Education

  • Sri Ramakrishna Engineering College

    Bachelor of Engineering, Electronics and Instrumentation Engineering

    2017 — 2021

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Balajii Ragavendar — Sr Selling Partner Support Associate at Amazon in Coimbatore, TN, IN | Unifers