Balaji Shyam
Software Engineer
- Role
- Senior Software Engineer at Capital One
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
About Balaji Shyam
Senior backend and platform engineer with deep experience designing scalable, cost-efficient, cloud-native systems. Proven track record of delivering multi-million-dollar cost savings, leading cross-team initiatives, and driving innovation in distributed systems and emerging AI technologies.
Experience
Senior Software Engineer
Sep 2023 — Present · McLean, VA, US
Led end-to-end redesign of a high-traffic, multi-user transaction platform capability, reducing projected annual operational cost from ~$6M to under $1M through architectural simplification and performance optimizationLed contractor and cross-team delivery efforts for Discover integration of spend-related outbound notifications, achieving early delivery and expanded scopeLed team in organizing and demonstrating generative AI concepts to broader organization; completed enterprise ML/AI training to advance expertise in emerging technologiesParticipated in generative AI hackathon and developed proof of concept for AI-powered spend assistant, self-teaching frontend development to contribute to cross-functional implementationChampioned platform-first architecture to enable enterprise reuse and prevent redundant implementations across product teamsDelivered customer-facing notification features involving regulatory requirements, releasing on schedule with zero production defectsDesigned an extensible integration pattern for customer spend insights, utilizing enterprise data services to ensure long-term scalabilityServed as interim tech lead during lead’s absence while managing multiple high-impact initiatives.Owned operational compliance and platform health programs, ensuring early completion of all regulatory and security obligationsMentored junior engineers and participated in organizational mentorship and process-improvement programs
Education
Carnegie Mellon University
Bachelor's degree, Electrical and Computer Engineering
2007 — 2012
Montgomery Blair High School
Math, Science, Computer Science Magnet Program
2003 — 2007
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