Balaji Sathyanarayanan
Senior Manager, Support Consulting at Manhattan Associates
- Role
- Senior Manager Customer Support at Manhattan Associates
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Balaji Sathyanarayanan
At Manhattan Associates, my journey over the past 20 years has evolved from fostering robust customer relationships to spearheading strategic innovations in warehouse management systems (WMS). Mastery of techno-functional support and strategic innovation underpins my approach to directing support consulting, where I ensure excellence in service delivery across 100+ North and South American accounts.With a steadfast commitment to process improvement and CRM, my leadership extends beyond managing a dynamic team; it encompasses cultivating a culture of continuous learning and agile response to complex challenges. In collaboration with my team, we\'ve consistently enabled enhanced production support and fortified Manhattan Associates\' position as a leader in supply chain solutions.
Experience
Senior Manager Customer Support
Jan 2025 — Present · Atlanta, GA, US
Supporting Maericas WM Customers.
Education
Madurai Kamaraj University
Bachelor's degree, Computer Applications
1998 — 2001
PSG College of Arts and Science
Master of Computer Applications (M.C.A.), Computer Science, Applications
2001 — 2004
Skills
- Software Development
- Unix
- Software Project Management
- Crm
- Ant
- Wmos
- Erp
- Pre-Sales
- T-Sql
- Project Management
- Web Services
- Agile Methodologies
- Management
- Databases
- Sdlc
- Solution Architecture
- Integration
- Professional Services
- Mysql
- Distributed Systems
- Sql
- Process Improvement
- Unix Shell Scripting
- Software Design
- C
- Java Enterprise Edition
- Enterprise Software
- Pl/Sql
- Software Engineering
- Xml
- Java
- C++
- Business Analysis
- Supply Chain Management
- Vendor Management
- Design Patterns
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Architecture
- C
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