Balaji Santhanam

About Balaji Santhanam

Dynamic Software Test Lead with 13 years of experience in BFSI domain which includes writing test plan, test scripts, debugging and implementing automation tests to help applications run smoothly. Looking for a challenging career as Software Test Lead/Business Analyst in an organization where there is scope to prove domain and Software Engineer expertise.Key Responsibilities Handled• Understanding the business requirements and functional specification• Test Scope/Test Script Preparation• Test Execution• Defect logging and tracking till Closure• Participating in Defect Calls and drive the dependant parties to get defect fixes as soon as possible • Preparing Execution Trackers along with Defect Metrics• Highlight and raise appropriate Risks and escalate to test lead as required• Interaction with Client through mails and calls• Prepare Test Summary Report • Proficient in handling HP Quality Centre and HP Application Lifecycle Management• Active participation in Sprint planning meetings to decide the stories to develop for the current sprint• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.• Strong knowledge of JIRA tool to manage Scrum Project• Collaborated with members of the Product, Business, and Engineering Teams to develop and maintain Product Backlogs• Comprehensive knowledge of full system development life-cycle and structured Software Testing phases• Utilized Agile Scrum practices to help the team increase their velocity• Worked with Design Team to incorporate UX best practices/design to ensure a more comprehensive and innovative approach

Experience

1. Business Analyst

   Synechron

   Sep 2024 — Present · Chennai, IN

   Actively participated in team meetings to shareknowledge, exchange ideas, address challenges,and collaborate on potential solutions.•Developed high-quality documentation tosupport training efforts, helping employees fullyunderstand new systems and procedures.•Streamlined project management with effectivecommunication and collaboration across crossfunctionalteams.•Performed a gap analysis between existingsystems or processes and the desired state,identifying areas for improvement orenhancement.•Assisted in the development of BRD, BRSD, andFSD documents. Coordinated with clients andhelped them with the walkthrough of BRSD andFSD documents.

Education

• SRM arts and science college

  Master of Science (M.Sc.), Information technology

  2007 — 2009

• SMB

  Xth STD, Matriculation

  2001 — 2002

• The new college

  Bachelor of Science (B.Sc.), Physics

  2004 — 2007

• SMB

  12th std, Physics, chemistry, maths

  2003 — 2004

Skills

• Quality Assurance
• Manual Test Execution
• Mysql
• Test Cases
• Functional Testing
• Testing
• Test Planning
• Black Box Testing
• System Testing
• Dashboard
• Regression Testing
• Defect Tracking
• Test Management
• Manual Testing