Balaji Raman
Enterprise Executive Director @Westchester Medical Center Health Network
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WORK HISTORY
Enterprise Executive Director @Westchester Medical Center Health Network
Westchester County, NY, US
Spearheaded the Epic Patient Access Revenue Cycle transformation across the WMC Health Network consortium. • Oversaw the implementation and optimization of Epic systems, including Registration, Scheduling, and Billing. • Collaborated with clinical, operational, and IT leadership to align technology strategy with financial performance.
EDUCATION
Long Island University
MBA, Finance
Long Island University
MS, Public Health Administration
Saint John's University
BS, Health Care Administration
Colorado Technical University
Doctor of Management, Healthcare Management/Leadership/IT
SKILLS
ABOUT BALAJI RAMAN
Healthcare IT executive with over 20 years of experience leading digital transformation initiatives and optimizing multi-billion-dollar revenue cycle operations across complex healthcare systems. My passion lies in aligning technology, finance, and operations to drive sustainable growth, operational efficiency, and improved patient outcomes.Throughout my career, I’ve led enterprise-wide Epic EMR implementations, integrated ERP financial systems, and deployed AI-powered automation to enhance revenue cycle performance. These initiatives have recovered $25 million in additional revenue, reduced denial rates by 12%, and improved claims processing efficiency by 30%.As Director of Financial IT Systems—Digital and Technology Solutions at Catholic Health, I oversee financial IT strategy across six hospitals and more than 130 physician practices, ensuring that technology investments align with enterprise objectives. From AI-driven clinical appeals automation to real-time eligibility verification and enhanced documentation accuracy, my work streamlines processes and strengthens financial outcomes.> Core strengths include:Revenue cycle optimization — streamlining payer contract modeling, charge capture, and clean claims submission to accelerate reimbursement and reduce underpayments by 15%AI and predictive analytics — leveraging machine learning to enhance denial management and clinical documentation integrity, recovering $1 million in missed revenueSystem integrations and digital transformation — led Epic, ERP, and OnBase integrations that improved data accuracy and reduced manual processing errors by 40%Cybersecurity and compliance leadership — ensuring IT governance, data protection, and regulatory compliance across all financial and clinical systems, safeguarding $1.5 billion in revenue during a cyber incident responseI thrive in environments where technology and strategy intersect. I work closely with executives, clinicians, and IT teams to deliver measurable financial improvements through innovative solutions
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