Balaji Lakshmanan
Senior Consultant at EY || Certified Zuora Billing Delivery Architect || Zuora - CPQ || SAP-FICO Certified || Data Migration || Salesforce Admin || Agile Methodology || Order To Cash || SAAS || ERP Consultant || BA
- Role
- Senior Consultant at EY
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Balaji Lakshmanan
I am a seasoned Order-to-Cash (O2C) Consultant with over 12 years of comprehensive experience, including 7 years specializing in AI-driven Zuora Billing and CPQ solutions. My background encompasses a strong focus on API integrations and optimizing billing processes across various industries, particularly in the Insurance and Finance domains.Throughout my career, I have successfully contributed to significant revenue growth and operational efficiency by:• Streamlining billing processes and improving subscription lifecycle management through AI-driven automation.• Configuring and testing integrations between Zuora, financial systems, and third-party solutions to enhance overall functionality.• Reducing manual effort and improving accuracy in billing through AI-driven solutions and best practices.• Managing project escalations effectively, ensuring timely resolutions and implementing corrective actions to enhance client satisfaction.• Leveraging my expertise to support multiple clients across five countries, delivering tailored solutions that meet diverse business needs.I hold a certification in SAP FICO and have a solid foundation in PeopleSoft, with over 2.5 years of experience in administration and support for PeopleSoft Benefits and Financials modules (AP, INVOICE, BI, and GL).Currently, I am focused on developing innovative AI-driven solutions to optimize billing operations and enhance client experiences. If you require assistance with Zuora Billing, CPQ, API integrations, or process optimization, please feel free to reach out.
Experience
Senior Consultant
Mar 2022 — Present
Education
Pondicherry University
Master of Business Administration - MBA, Accounting and Finance
2016 — 2018
VELS University
Bachelor of Commerce (B.Com.), Accounting and Finance
2009 — 2012
Skills
- Java
- Outsourcing
- Sql
- Business Process Outsourcing (Bpo)
- Pre-Sales
- Management Information Systems (Mis)
- Oracle
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Business Process
- Team Management
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
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