Balaji K

Attended Loyola College

Role
Technical Account Manager at iOPEX Technologies
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Balaji K

Results-driven Technical Account Manager with expertise in Digital Marketing & Advertising, managing strategic accounts across DSP’s and SSP.Adept at campaign optimization, data analytics, and troubleshooting technical issues to ensure seamless performance. Strong problem-solving, analytical, and managerial skills to drive business growth and client satisfaction.

Experience

  1. Technical Account Manager

    iOPEX Technologies

    Feb 2024 — Present · Chennai, IN

    Act as the primary technical consultant for key strategic accounts, ensuring seamless campaign execution.Provide pre-sales and post-sales technical support, optimizing campaign setup for maximum performance.Analyze and interpret campaign data, identifying areas for improvement and implementing data-driven solutions.Troubleshoot campaign underperformance, discrepancies clicks, impressions, conversions, and delivery issues.Collaborate with external verification partners to ensure brand safety and fraud prevention.Work closely with sales, product, and engineering teams to address technical issues and enhance customer satisfaction.Lead the EMEA Brand Lift initiative, offering deep insights into audience engagement and ad effectiveness.Mentor and train new hires, helping them adapt to platform tools and campaign best practices.Tools : Dv360, DCM, Meta

Education

  • Loyola College

    Bachelor of Science - BS, Computer Science

    2016 — 2019

  • Pulcs

    Master of Business Administration - MBA, Human Resources Management and Services

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Balaji K — Technical Account Manager at iOPEX Technologies in Chennai, TN, IN | Unifers