Balaji Ashokkumar

About Balaji Ashokkumar

Experienced Supervisor with 11 years in Customer Service and Ad Operations & Analysis. Known for exceeding goals through fast learning, smart work, and effective problem-solving. Proven track record in enhancing efficiency, reducing costs, and driving business improvement. Expertise includes optimizing customer service processes and refining ad operations to boost performance and client satisfaction. Passionate about sharing insights that lead to strategic advancements. In Customer Service, I have implemented initiatives that have streamlined support operations and elevated service delivery standards, resulting in enhanced customer satisfaction and retention. In Ad Operations & Analysis, my strategic insights have led to more effective campaign management and optimization strategies, driving revenue growth and maximizing ROI for clients. As a Supervisor, I foster a collaborative and goal-oriented environment, believing in the power of teamwork to achieve organizational objectives. I thrive in dynamic settings where innovation is encouraged and challenges are opportunities for growth. My dedication to excellence, coupled with my strategic mindset, positions me as a valuable asset capable of driving sustainable business growth and delivering exceptional results in any organization. Thrives in collaborative, innovative environments where challenges fuel growth and success.

Experience

1. Supervisor

   Comcast

   Aug 2023 — Present · Chennai, IN

   Responsible for coordinating and supervising the daily activities of individuals supporting the Advertising Sales (post-sales) who perform tasks in the same function, including in the areas of traffic, planning and inventory. Assigns tasks and supervises work performance, ensuring that budgets and work performance standards are consistently met.

Education

• Arunai Engineering College

  Bachelor's degree, Computer Science

  2010 — 2014