Balaaji Murugesan
Team Lead - Global Service Desk at Tata Consultancy Services
- Role
- Team Lead - Global Service Desk at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Balaaji Murugesan
Got Graduation in Master degree (2020) in Industrial engineering and Innovation management (Europe)Worked as as a Technical support engineer at HCL Technologies in Vilnius,Lithuania under part time as a student.I am certified at the level of Associate Mechanical Design in Solid works certified by Dassault systems,France.My skills lie in my ability to comprehensively read and understand the situation and act quickly and yet smartly. I wish to implement the skills that I have learned, in the real world. What better way to prove that I have truly been benefited by this education.Skills Ability to convey a positive and professional image to internal and external customers High attention to details and ability to manage their time effectively Ability to work independently and with a team Ability to communicate issues and recommend solutions in a timely manner Ability to communicate effectively Proficient Computer skills, particularly Microsoft Outlook, Excel and PowerPointKnowledge obtained during my masters program in Industrial engineering • Improvement and Innovation of Manufacturing Process • Supply Chain Management and International Manufacturing• Human Resource Management and Leadership• Marketing of Innovative Products and Investment Management• Innovation Strategy and Tactics• Manufacturing Simulation and Industrial Production System• Industrial Organization and Strategic Management• Innovative Product DesignKnowledge covered during master’s study at Europe (VGTU, Vilnius, Lithuania) Knowledge of the operations research; manufacturing simulation and industrial production systems. Knowledge of the innovative product design, international manufacturing, improvement and innovation of manufacturing process, information systems of production management and design for quality. Skills to identify the industrial enterprise strengths and weaknesses. Skills to organize collective and to manage diversified teams for product and innovation creation and implementation.
Experience
Team Lead - Global Service Desk
Oct 2025 — Present · Bengaluru, IN
Education
VILNIUS TECH - Vilnius Gediminas Technical University
Master's degree, Industrial Engineering
2018 — 2020
Kumaraguru College of Technology
B. E, Electronic and communication Engineering
2011 — 2015
Stanes Anglo Indian Higher secondary school- Coimbatore State Board
Higher secondary , Completed Board exam
1997 — 2011
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